Make it easy on the customer

There’s a book I really really really want to read. However, it’s only available in e-format 2 ways: Serialized on the author’s blog (i.e., on the computer—no thanks) and via Kindle (no thanks). Now, I’m getting ready to email him and ask him if it’s available any other way, so we shall see.

There’s another book I really really really want to read. However, it’s only available in 4 formats (actually, 3 because 2 formats are identical in nature), none of which I can read on my ebook reader. The format I want is MS Reader (LIT). Why? Because I can break the DRM and put it on my ebook reader. Which, come to think of it, is probably why it’s not offered in that format.

Really, there’s enough GOOD stuff out there in more accessible formats to waste time having to read on the computer. After having had my eBookWise for a mere 7 months, I’ve gotten to where I WILL forgo a title (no matter how badly I want to read it) if I can’t get it in a format that is accessible to me. Otherwise, I’ll just go to the library, where it likely won’t be.

We’re really trying to put The Proviso in as many places as possible in as many formats as we can. It’s not just in the B10 Mediaworx bookstore (8 DRM-LESS formats bundled together in a zip), but at Amazon in both trade paperback and Kindle, at Barnes & Noble, at Books-A-Million, at Powell’s, and now at ebooksjustpublished (which takes you back to the B10 Mediaworx bookstore, but hey, it’s exposure).

Some time next week, The Proviso will be in the iTunes store as an iApp for iTouch/iPhone. Although we’ve formatted it into EPUB for those who’ve downloaded Stanza on their iTouch/iPhones, we really want to present as many options as possible to make it easy for every customer to read it the way they prefer to read it.

Because not being able to read a book I want to read the way I want to read it is beginning to weary me.

Take my money, please!

I remember when I was a kid, going to The Jones Store and Macy’s around Christmas time gathering our Santa choices, then wandering around to find a clerk to take your money. Unfortunately, “there was no one there to take my money and they wasted my time by making me go fetch them” isn’t a good defense for walking out of the store with what you want, even if you can break it out on a wage basis and demonstrate adequate opportunity loss.

Harlequin. Bite me.

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