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	Comments on: Make it easy on the customer	</title>
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	<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/</link>
	<description>Never underestimate the commercial value of mental illness.</description>
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		<title>
		By: MoJo		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7081</link>

		<dc:creator><![CDATA[MoJo]]></dc:creator>
		<pubDate>Tue, 02 Dec 2008 20:46:31 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7081</guid>

					<description><![CDATA[Oh, thank you thank you thank you!!!]]></description>
			<content:encoded><![CDATA[<p>Oh, thank you thank you thank you!!!</p>
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		<title>
		By: Aaron Ross Powell		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7080</link>

		<dc:creator><![CDATA[Aaron Ross Powell]]></dc:creator>
		<pubDate>Tue, 02 Dec 2008 20:44:15 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7080</guid>

					<description><![CDATA[Hi, I&#039;m the author of that book you &quot;really really really want to read.&quot;  You&#039;re not the first to complain about it only being available in two formats, so I took some time today to rectify that.  Here it is in pretty much any format you might want:

https://www.smashwords.com/books/view/270

Thanks for the blog post mentioning the book.  If you read it, let me know what you think.]]></description>
			<content:encoded><![CDATA[<p>Hi, I&#8217;m the author of that book you &#8220;really really really want to read.&#8221;  You&#8217;re not the first to complain about it only being available in two formats, so I took some time today to rectify that.  Here it is in pretty much any format you might want:</p>
<p><a href="https://www.smashwords.com/books/view/270" rel="nofollow ugc">https://www.smashwords.com/books/view/270</a></p>
<p>Thanks for the blog post mentioning the book.  If you read it, let me know what you think.</p>
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		<title>
		By: Zoe Winters		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7079</link>

		<dc:creator><![CDATA[Zoe Winters]]></dc:creator>
		<pubDate>Sat, 29 Nov 2008 19:56:33 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7079</guid>

					<description><![CDATA[hahaha MoJo, I have a feeling your taste in fictional men and mine run very similar haha.

OH, yeah I agree with the annoyance of only having PDF for free ebook, which is why sometime next week, KEPT will be available on Smashwords in several different formats.  Hopefully, one of them is one you can read on your ereader, if you&#039;re interested.

I&#039;ll also have to check out the Book of Lilith.

Z]]></description>
			<content:encoded><![CDATA[<p>hahaha MoJo, I have a feeling your taste in fictional men and mine run very similar haha.</p>
<p>OH, yeah I agree with the annoyance of only having PDF for free ebook, which is why sometime next week, KEPT will be available on Smashwords in several different formats.  Hopefully, one of them is one you can read on your ereader, if you&#8217;re interested.</p>
<p>I&#8217;ll also have to check out the Book of Lilith.</p>
<p>Z</p>
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		<title>
		By: MoJo		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7078</link>

		<dc:creator><![CDATA[MoJo]]></dc:creator>
		<pubDate>Sat, 29 Nov 2008 13:23:38 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7078</guid>

					<description><![CDATA[&lt;blockquote&gt;But OMG I LOVE both Knox and Bryce. I’d go for Bryce. I’d think the scar was hot too.&lt;/blockquote&gt;

You just haven&#039;t gotten to know Sebastian very well yet.

::evil grin::]]></description>
			<content:encoded><![CDATA[<blockquote><p>But OMG I LOVE both Knox and Bryce. I’d go for Bryce. I’d think the scar was hot too.</p></blockquote>
<p>You just haven&#8217;t gotten to know Sebastian very well yet.</p>
<p>::evil grin::</p>
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		<title>
		By: MoJo		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7077</link>

		<dc:creator><![CDATA[MoJo]]></dc:creator>
		<pubDate>Sat, 29 Nov 2008 12:19:31 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7077</guid>

					<description><![CDATA[&lt;blockquote&gt;Okay, now I’m intrigued. I “have” to know why free ebooks bug you.&lt;/blockquote&gt;

THEY DON&#039;T!!!!

A. I have an e-reading device.  It doesn&#039;t read PDF files.

B. PDF files often don&#039;t convert to HTML or RTF well enough (that is, the ones without DRM--the ones with DRM don&#039;t translate at all) to convert to IMP (my e-reader&#039;s format).

C. So I very often have to read PDF ebooks on my computer, which I don&#039;t want to do.

D. But since someone&#039;s giving it away free and the free work I&#039;ve come across is GOOD (*koff* THE BOOK OF LILITH *koff*), and I feel compelled to read GOOD stuff, free or not, I must sacrifice to read on the computer.

E. And since it&#039;s FREE and GOOD, I should not bitch about not getting it in a way that&#039;s more CONVENIENT for ME.  

See?

Going around looking gift horses in the mouth is not a virtue.  ;)]]></description>
			<content:encoded><![CDATA[<blockquote><p>Okay, now I’m intrigued. I “have” to know why free ebooks bug you.</p></blockquote>
<p>THEY DON&#8217;T!!!!</p>
<p>A. I have an e-reading device.  It doesn&#8217;t read PDF files.</p>
<p>B. PDF files often don&#8217;t convert to HTML or RTF well enough (that is, the ones without DRM&#8211;the ones with DRM don&#8217;t translate at all) to convert to IMP (my e-reader&#8217;s format).</p>
<p>C. So I very often have to read PDF ebooks on my computer, which I don&#8217;t want to do.</p>
<p>D. But since someone&#8217;s giving it away free and the free work I&#8217;ve come across is GOOD (*koff* THE BOOK OF LILITH *koff*), and I feel compelled to read GOOD stuff, free or not, I must sacrifice to read on the computer.</p>
<p>E. And since it&#8217;s FREE and GOOD, I should not bitch about not getting it in a way that&#8217;s more CONVENIENT for ME.  </p>
<p>See?</p>
<p>Going around looking gift horses in the mouth is not a virtue.  😉</p>
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		<title>
		By: Zoe Winters		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7076</link>

		<dc:creator><![CDATA[Zoe Winters]]></dc:creator>
		<pubDate>Sat, 29 Nov 2008 04:01:58 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7076</guid>

					<description><![CDATA[Okay, now I&#039;m intrigued.  I &quot;have&quot; to know why free ebooks bug you.  

Also, I&#039;m about 100 pages into &quot;The Proviso&quot; (I&#039;m a SLOW reader, it might take me a week to get through it.)  But OMG I LOVE both Knox and Bryce.  I&#039;d go for Bryce.  I&#039;d think the scar was hot too.  

I&#039;d say I probably have a lot in common with Giselle as far as taste in men goes.]]></description>
			<content:encoded><![CDATA[<p>Okay, now I&#8217;m intrigued.  I &#8220;have&#8221; to know why free ebooks bug you.  </p>
<p>Also, I&#8217;m about 100 pages into &#8220;The Proviso&#8221; (I&#8217;m a SLOW reader, it might take me a week to get through it.)  But OMG I LOVE both Knox and Bryce.  I&#8217;d go for Bryce.  I&#8217;d think the scar was hot too.  </p>
<p>I&#8217;d say I probably have a lot in common with Giselle as far as taste in men goes.</p>
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		<title>
		By: MoJo		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7075</link>

		<dc:creator><![CDATA[MoJo]]></dc:creator>
		<pubDate>Fri, 28 Nov 2008 20:47:06 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7075</guid>

					<description><![CDATA[&lt;blockquote&gt;It reminds me how &lt;i&gt;very&lt;/i&gt; sharp she is.&lt;/blockquote&gt;

There are times I see the antics she and some of her sisters-in-faux-idiocy do and I get really sad that they aren&#039;t being role models (esp. for girls) in different ways.

&lt;blockquote&gt;I was talking about when writers give away their own ebooks free.&lt;/blockquote&gt;

So was I.  Heh.

&lt;blockquote&gt;But holy crap, at least I can respect their business sense.&lt;/blockquote&gt;

The last time I read Love&#039;s speech, I was still not writing, not trying to get published, wasn&#039;t in the &quot;scene,&quot; so to speak.  Wasn&#039;t even aware of the online romance reader community.  

It means something different to me now, and your statement there is &lt;i&gt;almost&lt;/i&gt; the exact sentiment I felt when reading it through this time.

I remember a VH1 special on TLC wherein one of the girls (I think Chili) was explaining the arithmetic of how they could be bankrupt while selling oodles of records.  (This was before Love&#039;s speech.)  I was floored.

&lt;blockquote&gt;With a low enough price point, I think people would be more willing to make the impulse buy than wait for a “sharing” opportunity.&lt;/blockquote&gt;

I agree, but sometimes determining what that price point should be is a bitch.  At least, it was for us and we still don&#039;t know if we got it right.  (For the electronic version.)  As an iApp in the iTunes store, the developer tells me the price point is in that &quot;impulse buy&quot; range and could bear to be a bit higher.]]></description>
			<content:encoded><![CDATA[<blockquote><p>It reminds me how <i>very</i> sharp she is.</p></blockquote>
<p>There are times I see the antics she and some of her sisters-in-faux-idiocy do and I get really sad that they aren&#8217;t being role models (esp. for girls) in different ways.</p>
<blockquote><p>I was talking about when writers give away their own ebooks free.</p></blockquote>
<p>So was I.  Heh.</p>
<blockquote><p>But holy crap, at least I can respect their business sense.</p></blockquote>
<p>The last time I read Love&#8217;s speech, I was still not writing, not trying to get published, wasn&#8217;t in the &#8220;scene,&#8221; so to speak.  Wasn&#8217;t even aware of the online romance reader community.  </p>
<p>It means something different to me now, and your statement there is <i>almost</i> the exact sentiment I felt when reading it through this time.</p>
<p>I remember a VH1 special on TLC wherein one of the girls (I think Chili) was explaining the arithmetic of how they could be bankrupt while selling oodles of records.  (This was before Love&#8217;s speech.)  I was floored.</p>
<blockquote><p>With a low enough price point, I think people would be more willing to make the impulse buy than wait for a “sharing” opportunity.</p></blockquote>
<p>I agree, but sometimes determining what that price point should be is a bitch.  At least, it was for us and we still don&#8217;t know if we got it right.  (For the electronic version.)  As an iApp in the iTunes store, the developer tells me the price point is in that &#8220;impulse buy&#8221; range and could bear to be a bit higher.</p>
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		<title>
		By: Zoe Winters		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7074</link>

		<dc:creator><![CDATA[Zoe Winters]]></dc:creator>
		<pubDate>Fri, 28 Nov 2008 18:11:25 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7074</guid>

					<description><![CDATA[OH Mojo, you meant when CUSTOMERS give your book which you are selling, away.  I was talking about when writers give away their own ebooks free. hahaha.

You know, the record industry actually IS pretty evil.  But holy crap, at least I can respect their business sense.  With publishing, I just can&#039;t respect the fact that they can&#039;t be bothered to hire anyone who went to business school.]]></description>
			<content:encoded><![CDATA[<p>OH Mojo, you meant when CUSTOMERS give your book which you are selling, away.  I was talking about when writers give away their own ebooks free. hahaha.</p>
<p>You know, the record industry actually IS pretty evil.  But holy crap, at least I can respect their business sense.  With publishing, I just can&#8217;t respect the fact that they can&#8217;t be bothered to hire anyone who went to business school.</p>
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		<title>
		By: RfP		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7073</link>

		<dc:creator><![CDATA[RfP]]></dc:creator>
		<pubDate>Fri, 28 Nov 2008 16:23:58 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7073</guid>

					<description><![CDATA[I hadn&#039;t read that Courtney Love article since it first came out.  It reminds me how &lt;i&gt;very&lt;/i&gt; sharp she is.  It&#039;s easy to remember how effed up she is, because the media are all over that.  Getting press for brains is far more difficult.]]></description>
			<content:encoded><![CDATA[<p>I hadn&#8217;t read that Courtney Love article since it first came out.  It reminds me how <i>very</i> sharp she is.  It&#8217;s easy to remember how effed up she is, because the media are all over that.  Getting press for brains is far more difficult.</p>
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		<title>
		By: Eugene		</title>
		<link>https://moriahjovan.com/talesofdunham/blog/make-it-easy-on-the-customer/#comment-7072</link>

		<dc:creator><![CDATA[Eugene]]></dc:creator>
		<pubDate>Thu, 27 Nov 2008 15:21:08 +0000</pubDate>
		<guid isPermaLink="false">http://moriahjovan.com/mojo/?p=181#comment-7072</guid>

					<description><![CDATA[Cory Doctorow gives away the electronic versions of his novels and makes money on the hard copies. While this is currently a workable model for an established writer, in the future electronic will constitute a bigger and bigger share. Even there, though, the problem is setting the right price point, not DRM.

Back in the &quot;old days,&quot; when somebody in my family bought a book (or more likely got one as a present), everybody in the family would read it. And if they liked the author, would hit the library soon after. So one book would be shared at least ten times, minimum (not counting friends, relatives, neighbors, etc.).

With a low enough price point, I think people would be more willing to make the impulse buy than wait for a &quot;sharing&quot; opportunity. &quot;Social DRM&quot; would help in that regard. The same way I&#039;ll buy the $.99 MP3 from Amazon rather than try to figure out a way to steal it (conscience + convenience).

And I&#039;d buy even more if the prices reflected actual market conditions--what I&#039;d pay for the used CD off the same Amazon website.]]></description>
			<content:encoded><![CDATA[<p>Cory Doctorow gives away the electronic versions of his novels and makes money on the hard copies. While this is currently a workable model for an established writer, in the future electronic will constitute a bigger and bigger share. Even there, though, the problem is setting the right price point, not DRM.</p>
<p>Back in the &#8220;old days,&#8221; when somebody in my family bought a book (or more likely got one as a present), everybody in the family would read it. And if they liked the author, would hit the library soon after. So one book would be shared at least ten times, minimum (not counting friends, relatives, neighbors, etc.).</p>
<p>With a low enough price point, I think people would be more willing to make the impulse buy than wait for a &#8220;sharing&#8221; opportunity. &#8220;Social DRM&#8221; would help in that regard. The same way I&#8217;ll buy the $.99 MP3 from Amazon rather than try to figure out a way to steal it (conscience + convenience).</p>
<p>And I&#8217;d buy even more if the prices reflected actual market conditions&#8211;what I&#8217;d pay for the used CD off the same Amazon website.</p>
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